2 empleos en Elevationtravelpartners
Remote Travel Support Specialist
Santiago
Elevationtravelpartners
Publicado hace 6 días
Trabajo visto
Descripción Del Trabajo
A travel service company based in Santiago is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and travel support. You will provide help through email, chat, and phone, manage itinerary changes, and ensure travelers are satisfied and informed. Ideal candidates will have customer support experience and a passion for travel. This role offers flexibility to work remotely and includes training and professional development opportunities.
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Virtual Travel Customer Service
Santiago
Elevationtravelpartners
Publicado hace 6 días
Trabajo visto
Descripción Del Trabajo
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.
Key Responsibilities- Provide assistance through email, chat, and phone communication
- Help with itinerary changes, updates, and general travel questions
- Provide destination and travel guideline information
- Follow up with travelers before departure
- Resolve concerns while maintaining a positive customer experience
- Friendly and professional communication style
- Customer support experience preferred
- Reliable and organized
- Comfortable using online tools and learning new systems
- Interest in travel and client satisfaction
- Remote work flexibility
- Training provided
- Ongoing team support
- Professional development opportunities
- Access to travel-related perks
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