10 Ofertas de Customer Care en Chile

Career Opportunities with UniTrust Financial Group

A great place to work.

Careers At UniTrust Financial Group

Current job opportunities are posted here as they become available.

Location: Remote (Work From Home)
Schedule: Flexible Hours, Full-Time Only

Who We Are:
At InsuraTec Services Group , we help individuals and families secure peace of mind through tailored life insurance and financial solutions. Rooted in integrity, transparency, and a commitment to diversity, our remote-first team thrives on meaningful impact and unlimited growth potential.

What You'll Do:
As a Virtual Customer Care Sales Specialist , youll guide clients through insurance options, providing compassionate, needs-based solutions all from the comfort of your home.

Responsibilities:

• Connect with warm, pre-qualified leads no cold calling or door-to-door sales.
• Host virtual consultations to assess client needs and recommend personalized coverage.
• Provide excellent customer service and ongoing policy support.
• Complete self-paced licensing training if not already licensed.
• Stay accountable to personal and team sales goals in a remote, performance-driven environment.
• Maintain professionalism and a client-first mindset at all times.

What You Bring:

• No prior insurance experience needed we provide full training and support.
• Coachable, self-motivated, and results-driven.
• Tech-savvy and comfortable with remote tools.
• Strong communication and interpersonal skills.
• A commitment to ethical practices and a diverse, inclusive workplace.

Why Join Us:

• Commission-only role with uncapped earning potential and monthly bonus opportunities
• Flexible full-time schedule you control your workday
• 100% remote work from anywhere with reliable internet
• Access to warm leads skip the cold calls
• Career advancement opportunities and ongoing mentorship
• A mission-driven, team-oriented culture that values your growth and success

Ready to Launch Your Remote Sales Career?
Apply today to join InsuraTec Services Group as a Virtual Customer Care Sales Specialist . Were looking for driven individuals from all walks of life who are ready to make a difference and take control of their future.

Equal Opportunity Employer
InsuraTec Services Group celebrates diversity and is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive environment for all team members.

RENTOKIL-INITIAL APUESTA POR TI

Somos la empresa número uno a nivel mundial en el manejo y control de plagas, servicios integrales de higiene y bebestibles, con presencia en más de 90 países, más de 57,000 colaboradores y más de 4.9 millones de clientes satisfechos.

Nuestra misión es proteger a las personas, mejorar sus vidas y preservar nuestro planeta . Lo logramos mediante el control de mosquitos vinculados a enfermedades como dengue, Zika y malaria; reduciendo la propagación de gérmenes mediante instalaciones de lavado de manos; promoviendo entornos laborales seguros; y ofreciendo soluciones de decoración que mejoran los espacios interiores, entre otros.

¿Quieres desarrollarte profesionalmente en una empresa multinacional líder en su industria?

Valoramos el crecimiento profesional y el aprendizaje continuo de nuestros colaboradores. Por eso, contamos con Rentokil Academy Chile , una plataforma integral de formación y capacitación que prepara a nuestros técnicos para ser referentes en Control de Plagas y asesores confiables para nuestros clientes.

Actualmente, buscamos un Ejecutivo Customer Care para Santiago para fidelizar y retener clientes, generando confianza y ofreciendo soluciones a sus requerimientos y consultas sobre nuestros servicios.

Principales tareas:

• Atender, asesorar y responder a las consultas y solicitudes de clientes por los canales disponibles.
• Resolver casos críticos de manera rápida y eficaz.
• Generar y gestionar tickets según protocolos.
• Escalar problemas y requerimientos a las áreas correspondientes.

Somos una empresa comprometida con la inclusión, en línea con la Ley 21.015, invitando a participar a personas con discapacidad.

*Aviso creado por Rentokil Initial Chile en agosto de 2025*

Requisitos:

Académicos:

• Formación técnica o universitaria en áreas comerciales, marketing, publicidad o similares.

Habilidades:

• Orientación al cliente y cumplimiento de metas.
• Excelentes habilidades comunicativas, tanto verbal como escrita.
• Autonomía, confianza y resolución rápida de problemas.
• Proactividad, dinamismo y deseo de crecer en la empresa.

Conocimientos técnicos:

• Dominio de plataformas de gestión como Zendesk.

Experiencia:

• Deseable mínimo 1 año en cargos similares, preferentemente en call center.

Beneficios:

• Seguro complementario de salud dental y de vida (contrato indefinido).
• Beneficio de alimentación.
• Posibilidad de agregar dos días adicionales de vacaciones a los 15 días legales.
• Aguinaldos en Fiestas Patrias y Navidad.
• Caja de compensación Los Andes.
• Celebraciones de Fiestas Patrias.
• Acceso a plataforma de aprendizaje en línea U+.
• Oportunidades de desarrollo profesional.
• Medio día libre en tu cumpleaños.
• Jornadas de medicina preventiva, incluyendo exámenes oftalmológicos y vacunación.

Accountabilities and Responsibilities

• Provide support for resolution of customer problems, issues, requests and queries. Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents. Primary responsibilities are focused on customer and consumer contact, not transaction processing.
• To perform assigned skill sets and its corresponding activities and tasks efficiently.
• To support & record a variety of customer service issues through telephone, email and chat. Validate, investigate and resolve these issues within established guidelines. This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client.
• To provide education/awareness and recommendations to customers on new products, policies changes, product campaigns via outbound call or email as per the established guidelines (no sales/upsell or cross sell targets)
• To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues.
• To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management.

Job Requirements – Functional competencies

• Excellent English Communication skills (verbal and written) – Minimum B2, C1 preferred
• Min 1 year experience in customer care, sales support, required
• Competency in using Microsoft Office tech suite (Outlook/Excel/Word/Teams)

Job Requirements – Professional competencies

• Working Hours: Working Hours/rotational 2 shift based: Mo – Fri; 8 AM EST - 10 PM EST, Saturday/Sunday: 10 AM EST – 8 PM EST
• Work in office facility and at home

Education & Work Experience

• College graduate, preferred
• Min 1 year experience in customer care, sales support, required

Given the speed of AI advancement, we operate under two assumptions about the future of work:

1. AI will do 100x more work over the next decade

2. Humans will always be needed for oversight, strategy, and the toughest decisions

To manage this future, there must be a system that lets a single human manage 100x more work, done by both AI and people. That’s what we’re building at Motion.

We spent the past 5 years building the best automated project management software—an AI project manager that eliminates reactive project management—Motion predicts what will get done early or late, automatically coordinates the right person to do the highest impact task at the right time, and ensures no steps are missed.

The real moat in AI agents is context: whoever has the most data to let the system think and work exactly like their users will win. Motion already has a lead: tasks, projects, docs, meetings, calendars, and communication all live in one place, making us best equipped to swap out human work for AI technology improves. Integrating all these systems seamlessly is incredibly hard, but we're uniquely capable of doing this because we are one of the most operationally excellent companies in the world.

With backing from YC and Sam Altman, a $500M+ valuation, and hundreds of thousands of users, we’re well positioned to lead. Now we’re building agents that work with extreme accuracy and unlock an order-of-magnitude boost in productivity.

Motion isn’t a 9–5. It’s intense, fast, and not for everyone. But if you want to work with top talent, learn fast, and help redefine how work gets done—you’ll thrive here.

Are you tech-savvy with a keen interest in enhancing customer experiences? As a Customer Support Representative with our team, not only will you be at the forefront of providing superior support, but you will also be immersed in a culture dedicated to growth, learning, and advancement.

• Efficiently address customer inquiries within our Customer Support channels, ensuring adherence to service-level agreements

• Leverage knowledge base to efficiently address common customer queries

• Identify and escalate technical issues, prioritizing customer satisfaction

• Actively contribute to refining customer operations to uplift our support offerings and bolster customer retention and revenue

• Act as a pivotal bridge between customers and the product/engineering teams, channeling critical feedback and ensuring that customer-centric updates and patches are developed

• Solid written and spoken English

• 2 years of customer support experience in various environments, from start-ups to multinational corporations, or a degree from a top-tier institution

• Commitment to a 40-hour workweek, beginning at 1:00pm Chile Standard Time

• Genuine enthusiasm for delivering unparalleled customer service

• An independent spirit thriving in a remote, dynamic setting

• Sharp analytical and critical thinking abilities

• Adaptability, coupled with a receptivity to feedback

• Familiarity with tools like Front, Intercom, Stripe, Notion, Zapier, G-Suite, JIRA, and Zendesk is a plus

• Attractive compensation with structured pay reviews every six months

• Clear pathways for advancement, from Senior Agent to Managerial and Customer Operations Analyst roles

• A culture that values internal growth and promotion

• A vibrant, collaborative, and innovative working atmosphere

• Respect for your time with a swift and transparent interview process

If this role resonates with you and you meet our criteria, we'd love to get to know you better. Submit your resume, and should your profile align with our needs, we'll reach out promptly.

Come and be a part of our journey in reshaping customer support standards. Your dedication and expertise will be central to our mission of offering world-class service.

Motion is committed to creating a diverse and inclusive workplacewhere everyone is treated with respect and given equal opportunities. We do not discriminate based on gender identity, race, ancestry, disability, religion, sexual orientation, pregnancy status, veteran status, or any other characteristic protected by law. We welcome and encourage all qualified candidates to apply for our job openings.

Helpful Links:

Jumpseller is an e-commerce platform for fast-growing businesses. We focus on making online commerce easier so that companies can concentrate on what they do best: selling their products. Today, merchants use our platform to manage every aspect of their online business—from products and orders to shipping and customers—selling through an online store, chat, mobile, integrated marketplaces, and other sales channels. Although our company has been around for over 10 years, you’ll find a startup-like structure here, where your ideas and contributions truly matter, and there’s extensive room for career growth.

Our team is made up of a very diverse group of people from different countries and backgrounds, making us a multicultural company. We have two offices: one in Santiago, Chile, and another in Porto, Portugal.

We're looking for someone to join our Customer Support Team. Someone who loves to help others, someone who can feel empathy when dealing with customer's problems and to whom you can relate.

We mostly need help on replying to our merchants via email, between 08.00am to 8.00pm (Chile Time). It's a regular 40 hours/work per week. Every 6 weeks, working a weekend is necessary, with 2 days off during the week.

This is a demanding role, where many of the inquiries are technically complicated to assess. This requires you to act, on a daily-basis, as a liaison between our merchant base and our Design & Development teams.

This is a remote position but we would like you to be able to join us some days every once in a while at our office in Providencia, Santiago de Chile.

You are

• Passionate, caring and empathic person, who likes to listen and solve other people's problems;
• Incredibly resourceful and exceptional at finding solutions even when there is no clear path.
• An advanced computer and Internet user, with previous experience creating or editing or managing Online Stores, Blogs, in Customer Support or in Marketing roles;
• Excellent in communication and teamwork;
• Fluent Spanish speaker.

You have

• A relevant bachelor/master degree is appreciated, but not mandatory;
• Demonstrated previous professional experience in Customer Support;
• Advanced computer skills, from a user perspective;
• Ability to communicate clearly in writing and orally in English;
• Spanish language is also recommended;
• Previous experience with Jumpseller or other e-commerce platforms is a plus.
• HTML development experience is a plus.

Benefits

• Remote Work
• Competitive pay;
• Performance based bonus every month;
• Be in an informal environment, working for a global market;
• Work on a MacBook + external 27" monitor.

The Recruitment Process

• We will review all the CVs & Cover Letters received;
• First interviews - lasting 30 minutes. This is an introductory meeting, so that you get to know Jumpseller and present yourself;
• Top candidates will be invited to participate in a Case Study, which will be done at their own pace and should not take over 2 hours. Not more than 4 to 6 invitations will be sent. All other applicants will receive a rejection notification;
• Finally, a last interview - lasting 45 to 60 minutes - to review the resolution Case Study & focus deeper on your main professional project/achievement;
• We expect to send you an offer by late October or early November.

All candidates will be notified from us once the process is concluded. Those on the last interview stage can request brief feedback about their application.

You will

• Help merchants setting up their e-commerce solution; help them solving their e-commerce doubts and problems;
• Answer about 75+ emails per day once you're fully up to speed (2-3 months on-ramp);
• Identify, document and prioritize customer reported issues to the development team;
• Document & automatize replies for frequently asked questions;
• Gauge the usability of new and existing features, and make constructive suggestions for change;
• Take responsibility & ownership of your work.

Seleccione la frecuencia (en días) para recibir una alerta:

En Etex, nuestro propósito es inspirar nuevas formas de vida. Somos un líder internacional en construcción sostenible, impulsados por la pasión por la excelencia, pero nuestra principal prioridad es nuestra gente. Conectamos, colaboramos y defendemos el bienestar de nuestros empleados, formando asociaciones y siendo pioneros en el cambio en nuestra industria en constante evolución.

En Etex, buscamos tener un impacto significativo en la vida de nuestros clientes y nuestras comunidades. ¿Buscas una empresa en la que puedas aprender, crecer y liderar? ¡Únete a nosotros como Agente de Pedidos en nuestra planta de Maipú!

Serás responsable de optimizar procesos, mejorar la experiencia del cliente y asegurar altos niveles de satisfacción y fidelización, mediante la implementación de estrategias de servicio, el análisis de indicadores clave y la coordinación con otras áreas para una resolución efectiva de problemas.

- Asegurar tiempos de respuesta óptimos en consultas y reclamos.

- Resolver casos complejos o con clientes VIP, elaborando planes y mesas de trabajo que permitan la elaboración de acciones correctivas y preventivas según corresponda en cada caso.

- Garantizar que el servicio cumpla con la regulaciones y estándares de calidad.

- Seguimiento de los puntos críticos e indicadores orientados a la experiencia del cliente, el tiempo de resolución de problemas, el NPS y otros indicadores para medir el éxito de las estrategias implementadas.

- Título profesional de Técnico en Administración de Empresas, Ingeniería Comercial, Ingeniería o Técnico Logístico o carrera a fin.

- Deseable manejo de CRM

- Experiencia en operación con sistemas ERP, Power Bi y Excel intermedio.

- Manejo de ingles oral y escrito nivel intermedio (no excluyente).

- Deseable certificación en Customer experience.

- Deseable conocimiento en SAP, MM/SD.

¡Somos nombrados la empresa #1 más confiable del mundo en el sector de la construcción por Newsweek y Statista en 2023!

Nuestra cultura: nos conectamos y nos preocupamos por quienes nos rodean. Fomentamos el trabajo en equipo, las comunidades, las asociaciones y las nuevas formas de trabajar, dando la máxima importancia a la seguridad y el entorno de trabajo de nuestra gente.

Nuestro "Camino hacia la sostenibilidad 2030" es nuestro plan para ayudar a construir un futuro mejor y sostenible. Trabajamos para lograr esta visión preocupándonos por nuestros impactos sociales y ambientales y desarrollando soluciones innovadoras.

Tenemos la firme convicción de que la diversidad de pensamiento nos ayuda a ofrecer un desempeño sólido y sostenible. También es fundamental para nosotros que todos se sientan parte del equipo. Con este espíritu, estamos comprometidos con la igualdad de oportunidades y la tolerancia cero hacia la discriminación.

Job Characteristics:

• Manages multiple countries or divisions/sales groups of Global Customer Service.
• Responsible for managing six or more processes with knowledge of two systems.
• Ensures that customers receive the best sales service possible.
• Oversees and directs customer service operations to ensure that customer claims and complaints are handled fairly and effectively.
• Maintains balance between divisions supported; understands their sales initiatives, products, and distribution methods.
• Strives to get maximum utilization out of sophisticated telecommunications equipment and mainframe system.

Education/Work Experience:

• Requires a degree in Business or related field and at least ten years of customer service operations experience or equivalent prior management experience.
• Must have experience in marketing, sales or operations.
• Mainframe and telecommunications system knowledge required.

Independence Level/Reports to:

• Manages, coordinates, and assigns workloads.
• Trains, motivates, promotes, and disciplines personnel based on company policy.
• Typically has both nonexempt and exempt direct reports.
• Works within department operational policies and procedures.
• Normally reports to Director, Customer Service.

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.