32 Ofertas de Customer Support en Chile

Given the speed of AI advancement, we operate under two assumptions about the future of work:

1. AI will do 100x more work over the next decade

2. Humans will always be needed for oversight, strategy, and the toughest decisions

To manage this future, there must be a system that lets a single human manage 100x more work, done by both AI and people. That’s what we’re building at Motion.

We spent the past 5 years building the best automated project management software—an AI project manager that eliminates reactive project management—Motion predicts what will get done early or late, automatically coordinates the right person to do the highest impact task at the right time, and ensures no steps are missed.

The real moat in AI agents is context: whoever has the most data to let the system think and work exactly like their users will win. Motion already has a lead: tasks, projects, docs, meetings, calendars, and communication all live in one place, making us best equipped to swap out human work for AI technology improves. Integrating all these systems seamlessly is incredibly hard, but we're uniquely capable of doing this because we are one of the most operationally excellent companies in the world.

With backing from YC and Sam Altman, a $500M+ valuation, and hundreds of thousands of users, we’re well positioned to lead. Now we’re building agents that work with extreme accuracy and unlock an order-of-magnitude boost in productivity.

Motion isn’t a 9–5. It’s intense, fast, and not for everyone. But if you want to work with top talent, learn fast, and help redefine how work gets done—you’ll thrive here.

Are you tech-savvy with a keen interest in enhancing customer experiences? As a Customer Support Representative with our team, not only will you be at the forefront of providing superior support, but you will also be immersed in a culture dedicated to growth, learning, and advancement.

• Efficiently address customer inquiries within our Customer Support channels, ensuring adherence to service-level agreements

• Leverage knowledge base to efficiently address common customer queries

• Identify and escalate technical issues, prioritizing customer satisfaction

• Actively contribute to refining customer operations to uplift our support offerings and bolster customer retention and revenue

• Act as a pivotal bridge between customers and the product/engineering teams, channeling critical feedback and ensuring that customer-centric updates and patches are developed

• Solid written and spoken English

• 2 years of customer support experience in various environments, from start-ups to multinational corporations, or a degree from a top-tier institution

• Commitment to a 40-hour workweek, beginning at 1:00pm Chile Standard Time

• Genuine enthusiasm for delivering unparalleled customer service

• An independent spirit thriving in a remote, dynamic setting

• Sharp analytical and critical thinking abilities

• Adaptability, coupled with a receptivity to feedback

• Familiarity with tools like Front, Intercom, Stripe, Notion, Zapier, G-Suite, JIRA, and Zendesk is a plus

• Attractive compensation with structured pay reviews every six months

• Clear pathways for advancement, from Senior Agent to Managerial and Customer Operations Analyst roles

• A culture that values internal growth and promotion

• A vibrant, collaborative, and innovative working atmosphere

• Respect for your time with a swift and transparent interview process

If this role resonates with you and you meet our criteria, we'd love to get to know you better. Submit your resume, and should your profile align with our needs, we'll reach out promptly.

Come and be a part of our journey in reshaping customer support standards. Your dedication and expertise will be central to our mission of offering world-class service.

Motion is committed to creating a diverse and inclusive workplacewhere everyone is treated with respect and given equal opportunities. We do not discriminate based on gender identity, race, ancestry, disability, religion, sexual orientation, pregnancy status, veteran status, or any other characteristic protected by law. We welcome and encourage all qualified candidates to apply for our job openings.

Helpful Links:

How Motion Operates

Motion Company Culture

Join to apply for the Customer Support QA Specialist role at Growe

Join to apply for the Customer Support QA Specialist role at Growe

Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, IT customization, organizational structuring, and talent management. We partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion.

At Growe, there are no limits to our ambitions ! We boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry.

Are you ready to grow with us?

Growe welcomes those who are excited to:

• Monitor daily customer support interactions across chats and emails to ensure compliance with Growe's quality standards and policies;
• Provide structured and constructive feedback to customer support agents based on quality assurance (QA) evaluations;
• Identify areas for improvement in agent performance and develop action plans for continuous development;
• Analyze customer inquiries, identifying trends and recurring issues to enhance service quality;
• Create and maintain reports on key quality assurance metrics, such as customer satisfaction scores and resolution effectiveness;
• Collaborate with the customer support team to implement best practices and establish measurable performance goals;
• Work closely with leadership to refine QA standards and ensure alignment with company objectives;
• Contribute to the development and continuous improvement of customer support monitoring processes;
• Maintain up-to-date knowledge of Growe's products and services to ensure accurate evaluations and feedback.
  
  

• Experience in customer service, with at least 1 year in a quality assurance or specialist role;
• Strong analytical skills to assess data, identify trends, and provide actionable insights for improving customer interactions;
• Experience with reporting tools such as Excel, Google Sheets, PowerPoint, or specialized QA reporting software;
• Proficiency in evaluating and improving customer service processes;
• Advanced or upper-intermediate English verbal and written proficiency.
  
  

• Strong organizational skills to manage multiple evaluations and reports simultaneously;
• Excellent attention to detail to ensure accuracy in feedback and assessments;
• Ability to provide constructive feedback professionally and effectively;
• Proactive problem-solving skills to identify and address service gaps;
• Adaptability to a fast-paced environment and evolving customer needs;
• Ability to work independently and as part of a team in a remote or office setting.
  
  

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
• DRIVE RESULT OVER PROCESS: We set ambitious, clear, and measurable goals that align with our strategy and drive Growe to success;
• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.
  
  

• Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.);
• 100% paid sick leaves;
• Paid vacation;
• Annual salary review (based on performance);
• Quarter bonuses according to the company's policy;
• Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.;
• Growe University (Leadership Programs, Knowledge sharing, Webinars, etc.);
• Personal development plan;
• Corporate events and team-building activities;
• Growe Care (Well-being Program);
• Free lunches at the office.

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Strategic Management Services

Referrals increase your chances of interviewing at Growe by 2x

Get notified about new Customer Support Specialist jobs in Santiago, Santiago Metropolitan Region, Chile .

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Given the speed of AI advancement, we operate under two assumptions about the future of work:

1. AI will do 100x more work over the next decade

2. Humans will always be needed for oversight, strategy, and the toughest decisions

To manage this future, there must be a system that lets a single human manage 100x more work, done by both AI and people. That’s what we’re building at Motion.

We spent the past 5 years building the best automated project management software—an AI project manager that eliminates reactive project management—Motion predicts what will get done early or late, automatically coordinates the right person to do the highest impact task at the right time, and ensures no steps are missed.

The real moat in AI agents is context: whoever has the most data to let the system think and work exactly like their users will win. Motion already has a lead: tasks, projects, docs, meetings, calendars, and communication all live in one place, making us best equipped to swap out human work for AI technology improves. Integrating all these systems seamlessly is incredibly hard, but we're uniquely capable of doing this because we are one of the most operationally excellent companies in the world.

With backing from YC and Sam Altman, a $500M+ valuation, and hundreds of thousands of users, we’re well positioned to lead. Now we’re building agents that work with extreme accuracy and unlock an order-of-magnitude boost in productivity.

Motion isn’t a 9–5. It’s intense, fast, and not for everyone. But if you want to work with top talent, learn fast, and help redefine how work gets done—you’ll thrive here.

Are you tech-savvy with a keen interest in enhancing customer experiences? As a Customer Support Representative with our team, not only will you be at the forefront of providing superior support, but you will also be immersed in a culture dedicated to growth, learning, and advancement.

• Efficiently address customer inquiries within our Customer Support channels, ensuring adherence to service-level agreements

• Leverage knowledge base to efficiently address common customer queries

• Identify and escalate technical issues, prioritizing customer satisfaction

• Actively contribute to refining customer operations to uplift our support offerings and bolster customer retention and revenue

• Act as a pivotal bridge between customers and the product/engineering teams, channeling critical feedback and ensuring that customer-centric updates and patches are developed

• Solid written and spoken English

• 2 years of customer support experience in various environments, from start-ups to multinational corporations, or a degree from a top-tier institution

• Commitment to a 40-hour workweek, beginning at 1:00pm Chile Standard Time

• Genuine enthusiasm for delivering unparalleled customer service

• An independent spirit thriving in a remote, dynamic setting

• Sharp analytical and critical thinking abilities

• Adaptability, coupled with a receptivity to feedback

• Familiarity with tools like Front, Intercom, Stripe, Notion, Zapier, G-Suite, JIRA, and Zendesk is a plus

• Attractive compensation with structured pay reviews every six months

• Clear pathways for advancement, from Senior Agent to Managerial and Customer Operations Analyst roles

• A culture that values internal growth and promotion

• A vibrant, collaborative, and innovative working atmosphere

• Respect for your time with a swift and transparent interview process

If this role resonates with you and you meet our criteria, we'd love to get to know you better. Submit your resume, and should your profile align with our needs, we'll reach out promptly.

Come and be a part of our journey in reshaping customer support standards. Your dedication and expertise will be central to our mission of offering world-class service.

Motion is committed to creating a diverse and inclusive workplacewhere everyone is treated with respect and given equal opportunities. We do not discriminate based on gender identity, race, ancestry, disability, religion, sexual orientation, pregnancy status, veteran status, or any other characteristic protected by law. We welcome and encourage all qualified candidates to apply for our job openings.

Helpful Links:

Jumpseller is an e-commerce platform for fast-growing businesses. We focus on making online commerce easier so that companies can concentrate on what they do best: selling their products. Today, merchants use our platform to manage every aspect of their online business—from products and orders to shipping and customers—selling through an online store, chat, mobile, integrated marketplaces, and other sales channels. Although our company has been around for over 10 years, you’ll find a startup-like structure here, where your ideas and contributions truly matter, and there’s extensive room for career growth.

Our team is made up of a very diverse group of people from different countries and backgrounds, making us a multicultural company. We have two offices: one in Santiago, Chile, and another in Porto, Portugal.

We're looking for someone to join our Customer Support Team. Someone who loves to help others, someone who can feel empathy when dealing with customer's problems and to whom you can relate.

We mostly need help on replying to our merchants via email, between 08.00am to 8.00pm (Chile Time). It's a regular 40 hours/work per week. Every 6 weeks, working a weekend is necessary, with 2 days off during the week.

This is a demanding role, where many of the inquiries are technically complicated to assess. This requires you to act, on a daily-basis, as a liaison between our merchant base and our Design & Development teams.

This is a remote position but we would like you to be able to join us some days every once in a while at our office in Providencia, Santiago de Chile.

You are

• Passionate, caring and empathic person, who likes to listen and solve other people's problems;
• Incredibly resourceful and exceptional at finding solutions even when there is no clear path.
• An advanced computer and Internet user, with previous experience creating or editing or managing Online Stores, Blogs, in Customer Support or in Marketing roles;
• Excellent in communication and teamwork;
• Fluent Spanish speaker.

You have

• A relevant bachelor/master degree is appreciated, but not mandatory;
• Demonstrated previous professional experience in Customer Support;
• Advanced computer skills, from a user perspective;
• Ability to communicate clearly in writing and orally in English;
• Spanish language is also recommended;
• Previous experience with Jumpseller or other e-commerce platforms is a plus.
• HTML development experience is a plus.

Benefits

• Remote Work
• Competitive pay;
• Performance based bonus every month;
• Be in an informal environment, working for a global market;
• Work on a MacBook + external 27" monitor.

The Recruitment Process

• We will review all the CVs & Cover Letters received;
• First interviews - lasting 30 minutes. This is an introductory meeting, so that you get to know Jumpseller and present yourself;
• Top candidates will be invited to participate in a Case Study, which will be done at their own pace and should not take over 2 hours. Not more than 4 to 6 invitations will be sent. All other applicants will receive a rejection notification;
• Finally, a last interview - lasting 45 to 60 minutes - to review the resolution Case Study & focus deeper on your main professional project/achievement;
• We expect to send you an offer by late October or early November.

All candidates will be notified from us once the process is concluded. Those on the last interview stage can request brief feedback about their application.

You will

• Help merchants setting up their e-commerce solution; help them solving their e-commerce doubts and problems;
• Answer about 75+ emails per day once you're fully up to speed (2-3 months on-ramp);
• Identify, document and prioritize customer reported issues to the development team;
• Document & automatize replies for frequently asked questions;
• Gauge the usability of new and existing features, and make constructive suggestions for change;
• Take responsibility & ownership of your work.

The Opportunity:

We are seeking a highly skilled and empathetic Customer Support Specialist to join our world-class support team. This is a critical role responsible for providing our users with an outstanding customer experience, ensuring every customer feels heard and valued, and representing our brand online at all times.

In the last 2 years, we've grown this brand from $0 to multi-8-figure revenue and now need a driven and knowledgeable specialist to join us in taking our customer experience to the next level.

So, What Should You Expect if You Join Us ?

• One of the fastest-growing and most innovative DTC brands in the world (we've hit multiple 8-figure revenues in 2 years.)
• Highly experienced founders team (multiple successful projects, with over $700M+ in collective experience).
• Great self-improvement-driven culture of top A-players in their respective fields. Think of us as a Major League sports team.
• We're here to perform and have a great time while doing it.
• We push each other to become better versions of ourselves. 100% remote and micromanagement-free. Because if we need to micromanage you, this is not a place for you.

Job Responsibilities :

• Customer Experience: Provide our users with an outstanding customer experience via in-app live chat, phone, and email.
• Problem-Solving: Think critically and proactively to solve complex problems, taking ownership of issues from start to finish. Never settle for a superficial fix.
• Stakeholder Management: Collaborate with multiple internal stakeholders (e.g., fulfillment, logistics, marketing) to gather information and ensure timely, effective resolutions.
• Documentation & Reporting: Meticulously document all customer interactions and resolutions in Zendesk to maintain a clear record and identify recurring issues.
• Feedback Loop: Provide clear, actionable feedback to the support team and leadership to help improve processes and prevent future complaints.
• Knowledge Base & Efficiency: Leverage the knowledge base before seeking help and proactively suggest new automations to improve efficiency.

?Core Skills and Competencies :

• Exceptional Verbal and Written Communication in English
• Emotional Intelligence and Empathy
• Critical Thinking and Problem-Solving Mindset
• Zendesk and Telephony System Proficiency
• Strong commitment to delivering exceptional customer service.
• Ability to combine human empathy with effective use of technology and automation.
• Ability to work independently and make informed decisions.
• A proactive and positive attitude with a desire to continuously learn and improve.

Your Experience:

• 2+ years in a similar customer support role.
• Proven problem-solving skills and the ability to take ownership of issues.
• Proficiency with Zendesk and modern telephony systems is a must.
• Preference for candidates with experience in the US e-commerce market.
• Outstanding command of the English language, both written and spoken.

The Opportunity:

We are seeking a highly skilled and empathetic Customer Support Specialist to join our world-class support team. This is a critical role responsible for providing our users with an outstanding customer experience, ensuring every customer feels heard and valued, and representing our brand online at all times.

In the last 2 years, we've grown this brand from $0 to multi-8-figure revenue and now need a driven and knowledgeable specialist to join us in taking our customer experience to the next level.

So, What Should You Expect if You Join Us ?

• One of the fastest-growing and most innovative DTC brands in the world (we've hit multiple 8-figure revenues in 2 years.)
• Highly experienced founders team (multiple successful projects, with over $700M+ in collective experience).
• Great self-improvement-driven culture of top A-players in their respective fields. Think of us as a Major League sports team.
• We're here to perform and have a great time while doing it.
• We push each other to become better versions of ourselves. 100% remote and micromanagement-free. Because if we need to micromanage you, this is not a place for you.

Job Responsibilities :

• Customer Experience: Provide our users with an outstanding customer experience via in-app live chat, phone, and email.
• Problem-Solving: Think critically and proactively to solve complex problems, taking ownership of issues from start to finish. Never settle for a superficial fix.
• Stakeholder Management: Collaborate with multiple internal stakeholders (e.g., fulfillment, logistics, marketing) to gather information and ensure timely, effective resolutions.
• Documentation & Reporting: Meticulously document all customer interactions and resolutions in Zendesk to maintain a clear record and identify recurring issues.
• Feedback Loop: Provide clear, actionable feedback to the support team and leadership to help improve processes and prevent future complaints.
• Knowledge Base & Efficiency: Leverage the knowledge base before seeking help and proactively suggest new automations to improve efficiency.

? Core Skills and Competencies :

• Exceptional Verbal and Written Communication in English
• Emotional Intelligence and Empathy
• Critical Thinking and Problem-Solving Mindset
• Zendesk and Telephony System Proficiency
• Strong commitment to delivering exceptional customer service.
• Ability to combine human empathy with effective use of technology and automation.
• Ability to work independently and make informed decisions.
• A proactive and positive attitude with a desire to continuously learn and improve.

Your Experience:

• 2+ years in a similar customer support role.
• Proven problem-solving skills and the ability to take ownership of issues.
• Proficiency with Zendesk and modern telephony systems is a must.
• Preference for candidates with experience in the US e-commerce market.
• Outstanding command of the English language, both written and spoken.

Join to apply for the Customer Service Supervisor role at Growe Talents

2 weeks ago Be among the first 25 applicants

Join to apply for the Customer Service Supervisor role at Growe Talents

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

• Oversee daily operations, ensuring agent productivity and adherence to schedules;
• Work with agents to provide real-time support and constructive feedback on performance;
• Lead team meetings to share updates and reinforce training objectives;
• Address escalated customer issues and manage emergency ticket handling when required;
• Monitor customer interactions to maintain compliance with quality standards;
• Track performance metrics, such as response and resolution times, to ensure efficiency;
• Collaborate with other teams on projects aimed at improving support operations;
• Manage project timelines, deliverables, and outcomes to support organizational goals;
• Provide regular updates to senior management on support operations and project progress.
  
  

• Proven experience in a leadership role within the gambling industry or in customer support department;
• Strong leadership and team management skills;
• Proficiency in customer support tools and technology;
• Analytical skills for data-driven strategic planning;
• Knowledge of industry regulations and best practices;
• Advanced level of English (written and spoken).
  
  

• Strong organizational and prioritization skills to meet deadlines;
• Excellent communication and interpersonal abilities;
• Ability to work effectively in a fast-paced environment and handle pressure;
• A collaborative mindset with excellent team-player abilities;
• Proactive problem-solving skills to address complex issues promptly.
  
  

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Business Consulting and Services

Referrals increase your chances of interviewing at Growe Talents by 2x

Get notified about new Customer Service Supervisor jobs in Chile .

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Join to apply for the Customer Service Supervisor role at Growe

1 month ago Be among the first 25 applicants

Join to apply for the Customer Service Supervisor role at Growe

Get AI-powered advice on this job and more exclusive features.

Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, IT customization, organizational structuring, and talent management. We partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion.

At Growe, there are no limits to our ambitions ! We boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry.

Are you ready to grow with us?

Growe welcomes those who are excited to:

• Oversee daily operations, ensuring agent productivity and adherence to schedules;
• Work with agents to provide real-time support and constructive feedback on performance;
• Lead team meetings to share updates and reinforce training objectives;
• Address escalated customer issues and manage emergency ticket handling when required;
• Monitor customer interactions to maintain compliance with quality standards;
• Track performance metrics, such as response and resolution times, to ensure efficiency;
• Collaborate with other teams on projects aimed at improving support operations;
• Manage project timelines, deliverables, and outcomes to support organizational goals;
• Provide regular updates to senior management on support operations and project progress.
  
  

• Proven experience in a leadership role within the gambling or customer support department;
• Proficiency in customer support tools and technology;
• Analytical skills for data-driven strategic planning;
• Knowledge of industry regulations and best practices;
• Advanced English skills.
  
  

• Excellent communication skills;
• Strong organizational and prioritization skills to meet deadlines;
• Strong leadership and team management skills;
• Ability to work effectively in a fast-paced environment and handle pressure;
• A collaborative mindset with excellent team-player abilities;
• Proactive problem-solving skills to address complex issues promptly.
  
  

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.
  
  

• Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.);
• 100% paid sick leaves;
• Paid vacation;
• Annual salary review (based on performance);
• Quarter bonuses according to the company's policy;
• Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.;
• Growe University (Leadership Programs, Knowledge sharing, Webinars, etc.);
• Personal development plan;
• Corporate events and team-building activities;
• Growe Care (Well-being Program);
• Free lunches at the office.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Strategic Management Services

Referrals increase your chances of interviewing at Growe by 2x

Get notified about new Customer Service Supervisor jobs in Chile .

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• Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
• Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
• Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers;
• Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
• Other tasks assigned by supervisors.

Qualification Requirements:

• Technical associate’s degree or above;
• Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/ MR/PET, etc.). Definitely needs to have MRI working experiences. Good IT, Microsoft Office and Networking Infrastructure skills;
• Have the ability to find and troubleshoot faults in the field;
• Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit;
• A flexible approach to work, travel and unsociable hours;
• Valid driving license and good driving record.

Key Competences:

• System configuration and debugging
• Troubleshooting
• Replacement of spare parts
• On-site training

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Customer Service
• Industries Hospitals and Health Care and Medical Equipment Manufacturing

Referrals increase your chances of interviewing at United Imaging Healthcare by 2x

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