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Join to apply for the Customer Service Supervisor role at Growe Talents

2 weeks ago Be among the first 25 applicants

Join to apply for the Customer Service Supervisor role at Growe Talents

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

• Oversee daily operations, ensuring agent productivity and adherence to schedules;
• Work with agents to provide real-time support and constructive feedback on performance;
• Lead team meetings to share updates and reinforce training objectives;
• Address escalated customer issues and manage emergency ticket handling when required;
• Monitor customer interactions to maintain compliance with quality standards;
• Track performance metrics, such as response and resolution times, to ensure efficiency;
• Collaborate with other teams on projects aimed at improving support operations;
• Manage project timelines, deliverables, and outcomes to support organizational goals;
• Provide regular updates to senior management on support operations and project progress.
  
  

• Proven experience in a leadership role within the gambling industry or in customer support department;
• Strong leadership and team management skills;
• Proficiency in customer support tools and technology;
• Analytical skills for data-driven strategic planning;
• Knowledge of industry regulations and best practices;
• Advanced level of English (written and spoken).
  
  

• Strong organizational and prioritization skills to meet deadlines;
• Excellent communication and interpersonal abilities;
• Ability to work effectively in a fast-paced environment and handle pressure;
• A collaborative mindset with excellent team-player abilities;
• Proactive problem-solving skills to address complex issues promptly.
  
  

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Business Consulting and Services

Referrals increase your chances of interviewing at Growe Talents by 2x

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Join to apply for the Customer Service Supervisor role at Growe

1 month ago Be among the first 25 applicants

Join to apply for the Customer Service Supervisor role at Growe

Get AI-powered advice on this job and more exclusive features.

Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, IT customization, organizational structuring, and talent management. We partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion.

At Growe, there are no limits to our ambitions ! We boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry.

Are you ready to grow with us?

Growe welcomes those who are excited to:

• Oversee daily operations, ensuring agent productivity and adherence to schedules;
• Work with agents to provide real-time support and constructive feedback on performance;
• Lead team meetings to share updates and reinforce training objectives;
• Address escalated customer issues and manage emergency ticket handling when required;
• Monitor customer interactions to maintain compliance with quality standards;
• Track performance metrics, such as response and resolution times, to ensure efficiency;
• Collaborate with other teams on projects aimed at improving support operations;
• Manage project timelines, deliverables, and outcomes to support organizational goals;
• Provide regular updates to senior management on support operations and project progress.
  
  

• Proven experience in a leadership role within the gambling or customer support department;
• Proficiency in customer support tools and technology;
• Analytical skills for data-driven strategic planning;
• Knowledge of industry regulations and best practices;
• Advanced English skills.
  
  

• Excellent communication skills;
• Strong organizational and prioritization skills to meet deadlines;
• Strong leadership and team management skills;
• Ability to work effectively in a fast-paced environment and handle pressure;
• A collaborative mindset with excellent team-player abilities;
• Proactive problem-solving skills to address complex issues promptly.
  
  

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.
  
  

• Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.);
• 100% paid sick leaves;
• Paid vacation;
• Annual salary review (based on performance);
• Quarter bonuses according to the company's policy;
• Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.;
• Growe University (Leadership Programs, Knowledge sharing, Webinars, etc.);
• Personal development plan;
• Corporate events and team-building activities;
• Growe Care (Well-being Program);
• Free lunches at the office.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Strategic Management Services

Referrals increase your chances of interviewing at Growe by 2x

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• Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
• Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
• Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers;
• Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
• Other tasks assigned by supervisors.

Qualification Requirements:

• Technical associate’s degree or above;
• Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/ MR/PET, etc.). Definitely needs to have MRI working experiences. Good IT, Microsoft Office and Networking Infrastructure skills;
• Have the ability to find and troubleshoot faults in the field;
• Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit;
• A flexible approach to work, travel and unsociable hours;
• Valid driving license and good driving record.

Key Competences:

• System configuration and debugging
• Troubleshooting
• Replacement of spare parts
• On-site training

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Customer Service
• Industries Hospitals and Health Care and Medical Equipment Manufacturing

Referrals increase your chances of interviewing at United Imaging Healthcare by 2x

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The customer service representative is responsible for handling sales and consumer requests and processing these into our CRM systems. Orders are received by telephone, fax, and email. They serve as the customer's front-line communication point and help resolve complaints and returns. The role involves providing assistance and supporting all activities related to the department.

1. Processing consumer and sales requests via email and call center.
2. Communicating with customers and sales representatives regarding product or program questions and returns.
3. Training and education related to products and data entry.
4. Communicating with the factory, art department, and handling order changes.

• Strong interpersonal, listening, and communication skills, both written and verbal.
• Attention to detail in communication.
• Advanced proficiency in English.
• Dominican ID and residence in Santiago.
• Ability to work on-site.
• Weekly

Horas Semanales

40.0

Las Condes, RM Metropolitana de Santiago

Estás postulando a Export Customer Service

El objetivo del cargo será brindar apoyo en la atención de clientes, mediante la realización de las actividades asignadas, asegurando que estos reciban un servicio de calidad en la resolución de problemas y consultas. Dentro de las principales responsabilidades se encuentran:
• Realizar la atención oportuna a los clientes de MSC CHILE, para asegurar la óptima entrega de soluciones ante problemas que se presenten.
• Realizar confirmación de bookings, tanto en naves propias como operadas por otras compañías, para asegurar espacios en cada nave para los clientes.
• Coordinar bookings y asistencia pre y post embarque, para asegurar que se efectúen de acuerdo a las normativas y evitar problemas operativos.
• Realizar seguimiento y control de embarques, para evitar extra costos, mantener volúmenes, interactuar y alertar a las áreas correspondientes.
Requerimientos

Requisitos
• Ser un aporte al buen clima organizacional
• Formación Académica: Administración de Servicios, Comercio Exterior, Ingeniería en Transporte, Comercial Internacional o carrera afín.
• Experiencia Laboral: 1 a 4 años en atención a clientes en el rubro naviero o en empresas Freight Forwarders
• Cursos de Especialización y Conocimientos Técnicos: Inglés nivel intermedio, Office nivel intermedio.
• Principales competencias: Trabajo en equipo, orientación al cliente, flexible, tolerancia a la presión, buena capacidad de adaptación y excelentes relaciones interpersonales. Dirección: Las Condes

Las Condes, RM Metropolitana de Santiago

Nuestro cliente es un NVOCC de origen chino con presencia global que pronto inicia operaciones en Chile. En el marco de esta expansión, buscan incorporar a x2 Customer Service con base en Santiago, que contribuyan al desarrollo de un servicio de excelencia para sus clientes en el mercado local.

Algunas de tus responsabilidades serán:

• Gestionar y coordinar los procesos de atención al cliente, asegurando un servicio oportuno y eficiente a los freight forwarders.
• Serás responsable de dar soporte en el ciclo completo de embarques LCL, resolver consultas operativas, mantener una comunicación fluida con clientes, y colaborar con áreas internas de ventas y operaciones para garantizar la continuidad y calidad del servicio.

El candidato ideal debe ser profesional del área de Comercio Exterior, Ingeniería en Transporte, Administración o afín, con al menos 2 a 3 años de experiencia en posiciones de Customer Service dentro de NVOCC o freight forwarder. Debe tener capacidad para gestionar requerimientos operativos y dar solución rápida a incidencias, y tener buen manejo de documentación marítima y coordinación logística internacional. Además, deberá ser capaz de generar y coordinar operaciones completas, desde la coordinación con el shipper en origen, hasta el servicio post zarpe.

Si tu perfil se ajusta al cargo, por favor presiona en APLICAR A ESTA OPORTUNIDAD , o bien presiona en REFERIR A ALGUIEN para presentar alguien que creas tenga un buen perfil para el cargo.

Customer Service Rep (Warranty)

Santiago, Dominican Republic

On-Site

2

Customer Service Rep

DOP$40,000 + Incentives up to 6k per performance

9:00 AM - 6:00 PM DSL, 10:00 AM - 7:00 PM

The customer service representative handles sales and consumer requests, processing them into our CRM systems. Orders are received via telephone, fax, and email. The role involves front-line communication with customers, resolving complaints and returns, and supporting all departmental activities.

• Processing consumer and sales requests via email and call center
• Communicating with customers and sales reps regarding product questions, program questions, and returns
• Providing training and education on products and entry procedures
• Coordinating with factory, Art Department, and managing order changes

Required:

• Strong interpersonal and communication skills, both written and verbal
• Attention to detail in communication and documentation

Jostens provides products, programs, and services that help our customers celebrate meaningful moments. Our mission is to Capture, Celebrate, Inspire. We collaborate with our suppliers to offer keepsakes that help consumers cherish and commemorate special moments and inspire them for a lifetime. Our team is committed to living our values, our Code of Conduct, and sustainability in every interaction.

Every team member is accountable to act with integrity and responsibility, respecting and recognizing others, and embracing change. Living our values is essential to earning customer loyalty and meeting stakeholder expectations.

Through our mission and values, Jostens conducts all business with respect for our customers and communities.

1 day ago Be among the first 25 applicants

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Join Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat)!

Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency.

Why You'll Love This Role

You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact.

What You'll Do

• Assist Customers: Provide exceptional support via inbound calls, chat, and email.
• Solve Problems: Troubleshoot issues effectively and find quick resolutions.
• Understand Needs: Personalize interactions to build strong customer relationships.
• Collaborate: Work closely with your team to enhance the customer experience.
• Improve Processes: Offer feedback to refine our service quality.
  
  

• 1+ year of remote/online experience in customer service or a similar role.
• Excellent written and verbal communication skills.
• Proficient in Gorgias, Zendesk, Shopify, or similar tools preferred.
• Calm and solution-focused under pressure.
• Familiarity with E-Commerce and CRM systems is a plus.
• Fluent in Spanish and English.
  
  

• Personal PC or laptop with a minimum i5 processor.
• Stable internet connection with at least 15 Mbps upload and download speeds.
  
  

• Competitive wage with annual increases.
• Paid Time Off to recharge.
• Health stipend available.
• Performance Bonuses for your hard work.
• Permanent work-from-home setup.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at TalentPop App by 2x

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Career Opportunities with UniTrust Financial Group

A great place to work.

Careers At UniTrust Financial Group

Current job opportunities are posted here as they become available.

Job Overview:
Are you looking for a rewarding career in the financial services industry? InsuraTec is hiring motivated individuals to join our team as Customer Service Sales Managers. This remote position offers the flexibility to work from home while helping clients find tailored insurance solutions. With pre-qualified leads, a commission-only structure, and extensive training, your success is only limited by your ambition.

Key Responsibilities:

• Connect with pre-qualified leads provided by the companyno cold calling required.
• Assess clients' needs to recommend personalized life insurance solutions.
• Foster and maintain strong, long-lasting client relationships.
• Provide exceptional customer service to build trust and satisfaction.
• Participate in ongoing training to enhance product knowledge and sales skills.

Requirements:

• A Life Insurance License or willingness to obtain one (we provide guidance).
• No prior experience neededcomprehensive training is available for all skill levels.
• Excellent communication and interpersonal skills.
• Self-motivated with the ability to work independently in a remote setting.
• Commitment to integrity and a client-first approach.
• Comfortable with a commission-based income and managing tasks efficiently.
• Comprehensive training and ongoing support.
• Fully remote role with flexible work hours.
• No cold calling or door-to-door sales.
• Unlimited earning potential based on performance.

Are you ready to build a fulfilling career in a supportive and growth-oriented environment? Join InsuraTec today and take the first step towards achieving your professional goals. Apply now!