13 Ofertas de Service Engineer en Chile

På ABB hjälper vi industrier att bli snabbare, mer resurseffektiva och hållbara. Här är framsteg en självklarhet - för dig, ditt team och hela världen. Som global marknadsledare ger vi dig rätt förutsättningar för att lyckas med det. Det kommer inte alltid att vara enkelt - utveckling kräver mod och styrka. På ABB är du aldrig ensam. Run what runs the world.

Denna position rapporterar till:

Gerente de Ingenieria

Your role and responsibilities

In this role as a Service Engineer, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is: Hybrid work modality with on-site presence as required by business needs. {#LI-Hybrid}

This role is contributing to the Process Automation Business Area, and their Energy Industries division in Chile, with the possibility of traveling abroad. Your main stakeholders will be clients from the energy generation market and desalination plants.

Main responsibilities:

• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Leading and/or executing cybersecurity projects and services, based on the NERC-CIP standards, including the preparation of documentation and carrying out engineering activities, system installation and commissioning.
• Executing Distributed Control Systems (DCS) projects and services.

Qualifications for the role

• Bachelor's degree in Electronic Engineering or a related field.
• Experience with control logic design, implementation, or maintenance.
• Knowledge of cybersecurity in industrial environments.
• Familiarity with ABB automation platforms such as the 800xA and Symphony+ DCS.
• Intermediate English proficiency, with a focus on spoken communication.
• Willingness to travel and work on-site approximately 50% of the time.

What’s in it for you?

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.

Vi värdesätter människor med olika bakgrund. Kan det här vara ditt nästa steg? Ansök idag eller besök för att läsa mer om oss och se hur vår teknologi påverkar världen.

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Description

Misión:

Liderar, orientar y realizar actividades de ingeniería de campo en servicios de sistemas de control de subestaciones de energía eléctrica en alta, media y baja tensión. Brindar soporte técnico y liderazgo en los servicios de los equipos designados, incluyendo rutinas de inspección y mantenimiento. Cumplir con las normas, procedimientos, requisitos de calidad, salud, seguridad ocupacional y medio ambiente. Velar por la imagen de la empresa, apuntando a la continuidad del suministro energético y la prestación de los servicios contratados, dentro de los estándares de calidad exigidos por la empresa, organismos reguladores y clientes.

Responsabilidades:

1. Revisión de ingeniería y preparación de documentación, protocolos y planes de intervención para ensayos en fábrica y puesta en servicio.

2. Dirigir con liderazgo los ensayos FAT de los sistemas de control, siguiendo la planificación establecida y las solicitudes recibidas. Mantener una buena relación con los clientes, entender sus necesidades y detectar oportunidades de mejora y negocio, gestionándolas internamente y cumpliendo las demandas para contribuir a la satisfacción del cliente.

3. Dirigir con liderazgo los ensayos SAT, brindando soporte técnico en campo para identificar problemas técnicos y definir acciones correctivas. Cumplir con la planificación y comunicar desviaciones al manager. Identificar oportunidades de negocio, gestionarlas y contribuir a la satisfacción del cliente.

4. Enfocarse en el cliente, manteniendo contacto técnico y brindando soporte continuo. Capacitarse continuamente en los equipos y funcionalidades relacionadas.

5. Respetar la política de HSE, realizando actividades de acuerdo con la política de seguridad laboral y formalizando la finalización del trabajo con el cliente, entregando copias de seguridad y documentos una vez finalizada la puesta en servicio.

Requisitos:

1. Pregrado en Ingeniería Eléctrica o Electrónica con 2 a 5 años de experiencia laboral.

2. Dominio de sistemas de comunicaciones, multiplexores, trampas de onda, sistemas de microondas y redes (networking). Conocimiento en softwares de telecomunicaciones de la marca Hitachi: ETL 600, NSD570, FOX615, entre otros.

3. Nivel intermedio de inglés.

4. Conocimiento básico en SCADA, control, protecciones y sistemas de transmisión.

Nuestra Oferta:

• Prestaciones superiores a las de ley.

• Balance entre vida y trabajo.

• Experiencia en ambientes de diversidad cultural.

• Crecimiento con alcance global.

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Job Description: Customer Service
Company: TeamFicient (TF) br>Position Type: Full-Time
Location: Remote
Company: Teamficient - Range: $800 - $1100 (Negotiable for highly experienced candidates)

Overview:

We are seeking a motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. This role requires a combination of excellent communication, problem-solving, and sales-oriented skills. You will be responsible for handling customer inquiries, providing product or service information, and identifying sales opportunities to drive revenue growth.

Key Responsibilities:


Customer Support:
Handle customer inquiries via phone, email, or chat in a timely and professional manner.
Provide accurate information about products, services, pricing, and company policies.
Resolve customer complaints, process returns or exchanges, and ensure customer satisfaction.

Sales Support:
Identify potential sales opportunities through customer interactions.
Cross-sell and upsell products or services based on customer needs and preferences.
Meet or exceed sales goals and KPIs (key performance indicators).

Product Knowledge:
Maintain a strong understanding of the company's products and services to effectively assist customers.
Stay abreast of new product launches and promotions.
Order Processing:
Process orders, returns, and exchanges accurately and efficiently.
Ensure timely follow-up on pending customer orders and transactions.

Collaboration:
Work closely with the sales, marketing, and operations teams to align strategies with customers.
Provide feedback to management on customer experiences, challenges, and potential improvements.


Requirements:
Proven experience in customer service, sales, or related roles.
Strong verbal and written communication skills.
Ability to build empathy with customers and deliver excellent service.
Sales-oriented mindset with the ability to identify and act on opportunities.
Proficiency in CRM systems and office tools (e.g., Microsoft Office, Google Workspace).
Ability to work in a fast-paced environment, multitask, and manage time effectively.
Strong attention to detail and problem-solving skills.


Qualifications:
Experience in a remote customer service or sales environment.
English level C1-C2 required.


Benefits:
Competitive salary and performance-based bonuses.
Health and wellness benefits.
Flexible work arrangements, including remote work options.
Opportunities for career growth and development.
Inclusive and supportive company culture.


This position is ideal for a proactive individual who enjoys providing high-quality customer service while achieving sales goals. If you have a passion for helping others and sales skills, we would love to hear from you!

En Trane Technologies ( y a través de nuestros negocios, incluidos Trane® ( y Thermo King® ( , creamos soluciones climáticas innovadoras para edificios, hogares y transporte que desafían lo que es posible para un mundo sostenible. Somos un equipo que se atreve a mirar los desafíos del mundo y ver posibilidades impactantes. Creemos en un futuro mejor cuando elevamos a los demás y permitimos que nuestra gente prospere en el trabajo y en el hogar. Vamos con audacia.
**What's it for you:**
As an **Centralized Service Associate Engineer** will be responsible for hardware and software design activities for building automation systems. Applies engineering principles and practices for work on assigned projects. Designs cost effective control solutions to meet project requirements.
**Thrive at work and at home:**
Thrive at work and at home, through meaningful benefits, flexibility, and opportunities for growth. We offer comprehensive benefits to support our employees and their families including:
+ You will have the opportunity to participate in the **Company's private medical and life insurance program** prior to meeting eligibility requirements, following the policies, terms, and conditions set by the Company. The coverage and conditions for employees and their family members may vary based on the location.
+ You will also have access to the all-inclusive **Wellbeing Program** , which provides resources to support the emotional, legal, and financial well-being of you and your family.
+ The Company offers continuous **learning opportunities** through its continuing education programs.
+ Additionally, you will be granted one full day (8 hours) of paid time off per calendar year to volunteer with non-profit charitable organizations through the **Employee Volunteerism program.**
+ In cases of unforeseen personal hardship, the Trane Technologies **Helping Hands Fund** is available to provide support to employees facing financial challenges.
**Where is the work:**
This position is eligible for a hybrid work schedule (3 or more days onsite per week) based out of **Santiago** **/Chile.**
**What you will do:**
+ Become familiar with Trane Commercial Chillers, Rooftops and Air Handler products
+ Develop control box layout designs, wire harness routing and transformer load calculations.
+ Develop laboratory test plans and analyze test data.
+ Provide guidance and leadership to designers, lab technicians and other team members.
+ Administer appropriate agency and regulatory approval processes
+ Develop and/or update Trane electrical purchased part engineering drawings and standards.
+ Define, identify and complete appropriate qualification testing activities.
+ Prepare complete schedules and reports for assigned projects.
+ Achieve scheduled milestones for assigned projects.
+ Coordinate the activities of other engineers or technicians assigned to the project.
+ Provide engineering support to the Product Planning and Technical Support Team.
+ Support the Order Fulfillment teams as needed to address safety, assembly and quality issues.
+ Identify electrical quality and productivity improvement opportunities.
+ Execute a wide variety of electrical or quality and productivity improvement projects
**What you will bring:**
+ Bachelor's degree in engineering Electrical, electronics, mechanics, mechatronics, automation, computer systems.
+ Familiarity with Microsoft Office products and engineering drawing tools. Proficient computer skills are required.
+ Familiarity with the concepts of new construction and renovation/retrofit.
+ Advanced or Fluent English with ability to read, analyze, and interpret plans, specifications, contract documents, control drawings. Ability to write reports, and business correspondence. Ability to effectively present information and respond to questions from customers and service personnel.
**Equal Employment Opportunity:**
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Seleccione la frecuencia (en días) para recibir una alerta:

En Etex, nuestro propósito es inspirar nuevas formas de vida. Somos un líder internacional en construcción sostenible, impulsados por la pasión por la excelencia, pero nuestra principal prioridad es nuestra gente. Conectamos, colaboramos y defendemos el bienestar de nuestros empleados, formando asociaciones y siendo pioneros en el cambio en nuestra industria en constante evolución.

En Etex, buscamos tener un impacto significativo en la vida de nuestros clientes y nuestras comunidades. ¿Buscas una empresa en la que puedas aprender, crecer y liderar? ¡Únete a nosotros como Agente de Pedidos en nuestra planta de Maipú!

Serás responsable de optimizar procesos, mejorar la experiencia del cliente y asegurar altos niveles de satisfacción y fidelización, mediante la implementación de estrategias de servicio, el análisis de indicadores clave y la coordinación con otras áreas para una resolución efectiva de problemas.

Lo que harás

- Asegurar tiempos de respuesta óptimos en consultas y reclamos.

- Resolver casos complejos o con clientes VIP, elaborando planes y mesas de trabajo que permitan la elaboración de acciones correctivas y preventivas según corresponda en cada caso.

- Garantizar que el servicio cumpla con la regulaciones y estándares de calidad.

- Seguimiento de los puntos críticos e indicadores orientados a la experiencia del cliente, el tiempo de resolución de problemas, el NPS y otros indicadores para medir el éxito de las estrategias implementadas.

Lo que traerás

- Título profesional de Técnico en Administración de Empresas, Ingeniería Comercial, Ingeniería o Técnico Logístico o carrera a fin.

- Deseable manejo de CRM

- Experiencia en operación con sistemas ERP, Power Bi y Excel intermedio.

- Manejo de ingles oral y escrito nivel intermedio (no excluyente).

- Deseable certificación en Customer experience.

- Deseable conocimiento en SAP, MM/SD.

¿Por qué unirse a nosotros?

¡Somos nombrados la empresa #1 más confiable del mundo en el sector de la construcción por Newsweek y Statista en 2023!

Nuestra cultura: nos conectamos y nos preocupamos por quienes nos rodean. Fomentamos el trabajo en equipo, las comunidades, las asociaciones y las nuevas formas de trabajar, dando la máxima importancia a la seguridad y el entorno de trabajo de nuestra gente.

Nuestro "Camino hacia la sostenibilidad 2030" es nuestro plan para ayudar a construir un futuro mejor y sostenible. Trabajamos para lograr esta visión preocupándonos por nuestros impactos sociales y ambientales y desarrollando soluciones innovadoras.

Tenemos la firme convicción de que la diversidad de pensamiento nos ayuda a ofrecer un desempeño sólido y sostenible. También es fundamental para nosotros que todos se sientan parte del equipo. Con este espíritu, estamos comprometidos con la igualdad de oportunidades y la tolerancia cero hacia la discriminación.

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Job Characteristics:

• Manages multiple countries or divisions/sales groups of Global Customer Service.
• Responsible for managing six or more processes with knowledge of two systems.
• Ensures that customers receive the best sales service possible.
• Oversees and directs customer service operations to ensure that customer claims and complaints are handled fairly and effectively.
• Maintains balance between divisions supported; understands their sales initiatives, products, and distribution methods.
• Strives to get maximum utilization out of sophisticated telecommunications equipment and mainframe system.

Education/Work Experience:

• Requires a degree in Business or related field and at least ten years of customer service operations experience or equivalent prior management experience.
• Must have experience in marketing, sales or operations.
• Mainframe and telecommunications system knowledge required.

Independence Level/Reports to:

• Manages, coordinates, and assigns workloads.
• Trains, motivates, promotes, and disciplines personnel based on company policy.
• Typically has both nonexempt and exempt direct reports.
• Works within department operational policies and procedures.
• Normally reports to Director, Customer Service.

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

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Field Technical Support

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.Our culture thrives onfinding new and better ways to accelerate what’s next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

Within the family there is a range of technical and managerial customer on-site functions. The family of jobs is focused on managing the onsite delivering of software services, pre-sales, post-sales or service delivery support, installation and configuration for customer environments. The jobs solve various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments. Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Provides direct post-sales systems on site technical support for reactive and proactive customers. Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met. Jobs are responsible for company Total Customer Experience as well as the revenue growth, profitability, and account retention.

Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.

Responsibilities:

• Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity.
• Integrate technical knowledge and business understanding to create solutions for customers.
• Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents.
• Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility.
• Participate in Customer Expectation management as part of escalation process.
• Build relationship with management in assigned accounts.
• Sets expectations with customers based on defined parameters.

Education and Experience Required:

• Bachelor's degree preferred or Associate degree holder (technical field) with 2-4 years working experience in Systems Engineering.
• Intermediate -Advanced English Level
• Experience and knowledge of NonStop technology is required.

Knowledge and Skills:

• Basic knowledge of company products and services offerings is nice to have
• Communicate effectively to technical level and first-level management within an organization.
• Active listening skills and ability to adjust messages to audience level.
• Problem-solving skills (proactive, reactive and creative based on clearly defined procedures.
• Conceptual understanding of IT environments.

Additional Skills:

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Experience (CX), Customer Feedback, Customer Lifetime Value, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#argentina#operations, #technologyandsoftware

Job:

Services

Job Level:

Intermediate

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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**Introduction**
In this role, you'll work in one of our IBM Consulting Client Innovation Centers Technical Support Professional, where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
**Your role and responsibilities**
During your internship, you can enhance your knowledge and gain professional experience by working on client projects. This role provides an exceptional opportunity to build a compelling portfolio, acquire new skills, gain insights into diverse industries, and embrace novel challenges for your future career.
At IBM, we prioritize continuous learning, skill development, and personal growth within a culture of coaching and mentorship. As an intern, you'll experience this culture and have the opportunity to advance to our associate program based on results and performance.
Work experiences you could be exposed to:
Programming Landscape: Assist in identifying analyzing and documenting program operational characteristics, gaining valuable insights into the coding and security world.
End to End Application Lifecycle Experience: Shadow key stages of application implementation from requirement definition to design, development, testing, and data migration; enriching your understanding of the entire lifecycle.
System Management: Contribute to key activities, configurations, and system management tools including backup and recovery processes, enhancing your skills, and ensuring system integrity.
Diverse Exposure: Engage in hands on experiences including cloud platforms and basic concepts in data science and AI ethics. Develop and execute test groups including automation, test cases, and present findings for a well-rounded internship experience.
**Required technical and professional expertise**
Currently pursuing a university degree with a track-record of academic success. (add any required education/geo requirements to this bullet point)
Strong Interpersonal skills that enhance collaboration and relationship building, while also managing dynamic workloads in an agile environment
Have initiative and passion to actively seek new knowledge and improve skills while embracing a growth mindset to assimilate diverse viewpoints
Demonstrate leadership experience and ability to communicate effectively through active listening; while also be willing to adapt and have a readiness to take ownership of tasks and challenges.
Knowledge of basic AI concepts, ethics, methodologies, and basic data science concepts.
**Preferred technical and professional experience**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.